Privacy Policy
Your privacy matters to us. This policy explains how yorathinvelos collects, uses, and protects your personal information when you use our budget negotiation platform.
Information We Collect
When you use yorathinvelos's budget negotiation platform, we collect several types of information to provide and improve our services. This includes information you voluntarily provide and data automatically collected during your use of our platform.
Data Type | Examples | Purpose |
Personal Information | Name, email address, phone number, postal address | Account creation, communication, service delivery |
Financial Information | Budget data, negotiation preferences, financial goals | Platform functionality, personalized recommendations |
Technical Information | IP address, device type, browser information, usage patterns | Security, analytics, platform optimization |
How We Use Your Information
Your information helps us deliver personalized budget negotiation services and maintain a secure platform. We process your data for specific, legitimate purposes that align with your expectations as our user.
- Providing budget negotiation tools and personalized financial recommendations based on your goals and preferences
- Processing transactions and managing your account, including authentication and security verification
- Communicating with you about service updates, new features, and important account information
- Analyzing usage patterns to improve our platform's functionality and user experience
- Complying with Australian Privacy Principles and other applicable legal requirements
- Detecting and preventing fraudulent activities or security breaches on our platform
Data Sharing and Disclosure
We do not sell your personal information. yorathinvelos only shares your data in specific circumstances that are necessary for our service delivery or required by law. Here's when and why we might share your information:
Service Providers: We work with trusted third-party companies that help us operate our platform, such as cloud hosting providers, payment processors, and analytics services. These partners are contractually obligated to protect your data and use it only for the specific services they provide to us.
Legal requirements may occasionally require us to disclose information to government authorities or in response to valid legal processes. We also reserve the right to share information if necessary to protect our users' safety or prevent illegal activities.
In the unlikely event of a business merger, acquisition, or sale, your information may be transferred to the new entity, but we would notify you beforehand and ensure your privacy rights remain protected.
Your Rights and Choices
Under Australian privacy law, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and accessible.
- Access: Request a copy of the personal information we hold about you, including how we collected it and how we use it
- Correction: Ask us to correct any inaccurate or incomplete personal information in our records
- Deletion: Request deletion of your personal information, subject to any legal obligations that require us to retain certain data
- Portability: Receive your personal information in a structured, commonly used format for transfer to another service
- Objection: Object to certain types of data processing, particularly for marketing purposes
- Restriction: Request that we limit how we use your personal information in specific circumstances
To exercise any of these rights, contact our privacy team using the information provided at the end of this policy. We'll respond within 30 days and may need to verify your identity before processing your request.
Data Security and Protection
Protecting your financial information is fundamental to our business. We employ multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Our security measures include industry-standard encryption for data transmission and storage, regular security audits and penetration testing, multi-factor authentication for account access, and strict access controls limiting who can view your information.
We regularly update our security protocols to address emerging threats and maintain compliance with Australian cybersecurity standards. Our staff receive ongoing training on data protection best practices, and we conduct regular reviews of our security procedures.
While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong passwords, keep your account information confidential, and promptly report any suspicious activity to our security team.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
- Account information remains active while your account is open and for seven years after closure for compliance purposes
- Financial data used for budget negotiation is retained for five years or as long as legally required for tax and auditing purposes
- Communication records are kept for three years to help resolve any disputes or service issues
- Technical logs and analytics data are automatically deleted after two years unless required for ongoing security investigations
When data reaches the end of its retention period, we securely delete it using methods that prevent recovery. You can request earlier deletion of certain information, though we may need to retain some data to comply with Australian financial services regulations.
International Data Transfers
yorathinvelos primarily stores and processes your data within Australia using local data centers and service providers. However, some of our technology partners operate internationally, which may involve transferring your data overseas.
When we transfer data internationally, we ensure adequate protection through mechanisms such as contractual safeguards that require overseas recipients to protect your information according to Australian privacy standards, certification under recognized international privacy frameworks, and regular audits of international partners' security practices.
We maintain a current list of countries where your data might be processed and can provide this information upon request. Any international transfers comply with Australian Privacy Principle 8 and associated regulations.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your user experience and analyze how our services are used. These small data files help us remember your preferences and provide personalized functionality.
Cookie Type | Purpose | Duration |
Essential Cookies | Platform functionality, security, login sessions | Session or up to 12 months |
Performance Cookies | Analytics, usage statistics, error reporting | Up to 24 months |
Preference Cookies | User settings, customization, language preferences | Up to 12 months |
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We provide cookie management tools in your account settings for granular control over non-essential cookies.
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our practices, technology, and legal requirements. When we make significant changes that affect how we handle your personal information, we'll notify you in advance.
Notification methods include email alerts to your registered address, prominent notices on our platform, and in-app notifications when you next log in. For minor clarifications or formatting changes, we'll update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our platform after policy updates indicates your acceptance of the changes.
Privacy Questions and Complaints
If you have questions about this privacy policy or concerns about how we handle your personal information, we're here to help. Our privacy team is available to address your inquiries and resolve any issues.
yorathinvelos Privacy Team
84 Carthage St, Tamworth NSW 2340, Australia
Phone: +61 3 9629 6888
Email: privacy@yorathinvelos.com
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.